Help centre

Cleaning Service FAQs

Everything you need to know about pricing, services, booking, and what to expect.

Straight responses first—then detail—so you can decide fast.

  • How much does cleaning cost in Cape Town?

    Cleaning services in Cape Town typically cost between R300 and R900 depending on home size, service tier, bathrooms, and add-ons.

    Your total is calculated online from bedrooms, bathrooms, service type (standard, deep, move-out, Airbnb, etc.), and extras—so you approve a locked quote before we dispatch.

    Coastal and premium-band suburbs can trend higher when scope or routing is heavier; see any hub like Sea Point cleaning services for local context, then open Get your exact price with your address.

    • Small apartments often start lower; larger homes and deep cleans need more crew time.
    • Move-out and inventory-focused scopes usually sit at the upper end—ovens, fridges, and wet zones take longer.
  • What's included in a standard clean?

    Standard cleaning is a maintenance visit focused on kitchens, bathrooms, living areas, and floors using an agreed checklist—not a full detail reset.

    It’s designed for weekly or fortnightly upkeep: surfaces wiped, floors vacuumed/mopped where booked, bathrooms sanitised, and kitchens refreshed to a predictable baseline.

    Compare scope with deep cleaning when grease, grout, or built-up dust needs extra dwell time.

    • Exact inclusions follow what you select at checkout—room counts and add-ons matter.
    • Tell us about pets, lifts, or parking in notes so time on site targets cleaning—not logistics.
  • Can I book same-day cleaning?

    Yes—when cleaner availability and routing allow, same-day slots can appear in the online booking flow.

    Popular corridors (Atlantic Seaboard, Southern Suburbs hubs) fill faster—booking earlier in the day improves match quality.

    If you need urgent turnover, add access codes, parking, and scope notes so teams quote realistic time.

  • Do cleaners bring supplies?

    Yes—teams arrive with professional-grade products and equipment aligned to the scope you confirmed.

    If you prefer specific eco brands or fragrance-free products, mention it in booking notes—we’ll align where possible.

    Rare speciality finishes (untreated wood, delicate stone) should be called out so crews bring the right approach.

Pricing & booking

Costs, payment timing, and scheduling.

Services & what's included

Standard, deep, move-out, and short-stay scopes.

Trust & safety

Vetting, insurance, and satisfaction.

Logistics

Timing, supplies, cancellations.

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  • Background-checked cleaners
  • Secure booking
  • Thousands of homes served

Still have questions?

Our team can clarify scope, timing, or pricing—then you can lock a quote online.